Introduction

This handbook is designed to help you understand the operational aspects of the campus and to make it easier to interface with the campus facilities team here.  Transwestern serves as the campus manager and operates the campus on behalf of Johns Hopkins Facilities & Real Estate. We are here to help you, and Transwestern should be your first call for any operational issues on campus. 

The Transwestern campus facilities office is located on the second floor of the North Building, Suite N2500.

Every attempt has been made to provide current and accurate information in this handbook.  If you find that the information on this site is inaccurate, or if you have an idea about how to improve the site – please contact KeswickFacilities@transwestern.com with your concern.

Thank you for the opportunity to be of service to you.

Sincerely,

The Management Staff

Tenant Handbook

• Building Operations
  • Accounting
  • Building Management
  • Campus Holidays
  • Leasing / Floor Plans
  • Security
  • Tenant Council
• Building Services
  • Building Signage & Directory
  • Cleaning
  • HVAC
  • Mail Service
  • Maintenance Requests
  • Forms
  • Parking
  • Recycling
• Building Amenities
  • ATM
  • Auditorium & Classrooms
  • Cafe / Food Service
  • Exercise Room
  • Wellness/Mothers Room
• Building Security
  • Building Access
  • Deliveries
  • Emergency Help Stations
  • General Office Security
  • Identification Badges
  • Security Escort Services
• Emergency Procedures
  • Introduction
  • Bomb Threat
  • Criminal Actions
  • Elevator Malfunction
  • Emergency Contacts
  • Evacuation
  • Fire and/or Hazardous Spill
  • Fire and Life Safety
  • H1N1 Influenza Virus
  • Homeland Security Threats
  • Medical Emergency
  • Public Access Defibrillation Program
  • Power Failure
  • Severe Weather
  • Active Shooter
• Shuttle / Public Transportation
  • Public Transportation
• Policies & Procedures
  • Moving Policy
  • Smoking
  • Personal Electronics/ Appliances
  • Service Animal Policies